Andrea Cinelli

Inventia Srl

Bilateral Meetings

  • Tuesday (13.10h - 15.15h)
  • Tuesday (15.15h - 16.55h)

** SME Instrument Beneficiary **-Private Company -

Customer  relationship  is  a  key  factor for  a  number  of  businesses  such  as  telecom,  banks, insurances, etc. operating in mass market. The balance between the effectiveness of human contact and the efficiency of innovative digital channels is put into question by the growing competition. In order to match this  challenge,  Inventia  srl,  an  innovative  start  up,  developed  Inventia  Connect™,  an  advanced  video communication proprietary technology,  that manages the interaction between an operator and a client; it replicates - in a digital environment - any business or commercial process as it is designed for direct human interaction. The expected outcome is a flexible, versatile system to manage customer relationship in different kinds of commercial businesses  and in some public  sectors applications (public administration,  healthcare, education). Inventia as been named “Cool Vendor 2015” by Gartner Inc.  and in various Hype Cycle 2015 as a Sample Vendors. Boston Consulting Group has created a new term, applicable to Inventia Solution when adopted in the Banking Sector: Bionic Bank: blending digital technology and a human touch to deliver the right products and services to target customers. According to BCG this is crucial “To succeed in meeting clients expectations”.

Organization Type Company
Organization Size11-25
CityMilano20146, Via privata Fontanesi, 4 Google map
Areas of Activities

HARDWARE (max 3)

  1. IoT / M2M
  2. Mobile multimedia devices
  3. Virtual Reality

SOFTWARE (max 3)

  1. IoT / M2M
  2. Mobile social networking
  3. Virtual Reality


  1. Education and training
  2. Mobile advertising and marketing

Video Customoer Engagement

increase conversion, customer experience and services in digital channel